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Shipping and Return Policy - Kelly's Wedding Favors
Most orders are processed within 3-5 business days. Larger orders can take a
bit longer - up to two weeks (7-10 business days). Once your order has been processed, depending on your location,
it will take an addition 5-7 business days for delivery. All items are shipped via UPS ground. Overnight shipping is available (email us).
For personalized tags, please allow 7-10 business days for processing. Tags are
mailed separately from the order itself, using the US Postal Service.
International Shipping
Unfortunately we can only sell and ship products within the US.....Sorry.
How do I know when an order has been shipped?
We will email you with a UPS tracking number when your order ships. You can
also log on to your account to view the status of any of your orders.
Do you have minimums?
No we don't. You can even order a sample of any item- just order a quantity
of "one." Please note that some of our items are sold in sets.
Return and Refund Policy
You'll find we have a very liberal return policy. You can return most
unused items within three months of the order date for any reason. No questions
asked.
Shipping Rates:
$50 and under - $12.00 UPS Ground
$50.01 to 99.99 - $10.50 UPS Ground
$100.00 to 149.99 - $9.00 UPS Ground
$150.00 to 199.99 - $7.50 UPS Ground
$200.00 to 249.99 - $5.00 UPS Ground
$250.00 and up - Free UPS Ground
(Personalized items cannot be returned)
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